Orders & Delivery
UK Flat Rate Postage & Packaging £3.99
Sales Payments are handled by PayPal. When you click ‘pay’ at the PayPal checkout you offer to buy the goods at the prices indicated, including the postage and packaging charges that apply to your purchase.
Prices indicated beside each individual product do not include Postage & Packing – this is added at checkout.
Your order will usually be despatched within 7 days but please allow up to 21 days for UK orders, up to 28 days for overseas orders. (Should you require an item urgently contact World of Sheepy to check stock and delivery times.)
If there are any problems with your order World of Sheepy will endeavour to contact you as soon as possible.
If you do not want to order through the website or want to pay by cheque please call or email World of Sheepy to make arrangements.
Shipping and handling rates for international destinations are shown on the Checkout page. Please select your location to apply the correct costs.
Orders received with the incorrect shipping rates applied will not be sent out until the correct fee has been paid. We will contact you to arrange payment of the difference if necessary.
Cancellation of Orders / Returns
Under consumer protection legislation you have the right to cancel your order and receive a full refund if, for any reason you are not completely satisfied with your purchase from this website, or the goods are found to be damaged. To cancel an order, please contact World of Sheepy any time from placing the order to 7 working days after receipt of the goods. Customers must take reasonable care when returning items to ensure that they are securely packaged and clearly addressed. Please also obtain a certificate of posting. World of Sheepy can not be held liable for items lost or damaged in the post. Returns are sent at customer’s expense. In the unlikely event that goods are found to be faulty return costs will be refunded. Always use the least expensive method of returning faulty items. Once World of Sheepy have received and verified the returned item World of Sheepy will initiate a refund or replacement. This does not affect your statutory rights.